Telehealth Insurance

Telehealth Insurance

Telehealth Insurance protects healthcare practitioners from the risks associated with delivering services remotely.

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Partnership with over 50 leading Canadian insurance companies

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What is Telehealth Insurance?

Telehealth Insurance is a policy package designed to protect healthcare practitioners providing virtual healthcare from claims and lawsuits associated with their professional services and business practices.


What does Telehealth Insurance cover?

A comprehensive Telehealth Insurance policy package will typically include: 

Errors and Omissions Insurance, also known as Professional Liability Insurance, provides financial coverage for individual practitioners against claims alleging negligence and malpractice. As a professional, you are required to carry E&O coverage to cover professional liability. 

Cyber Liability Insurance is critical for health practitioners storing client information. This policy provides financial protection against network security and privacy issues, such as a data breach. It also covers damage to computer and data infrastructure systems.

Cybercrime Insurance can be purchased in addition to Cyber Liability Insurance to provide coverage for loss of funds due to cybercrime, which may include phishing, hacking, or social engineering fraud. This policy provides coverage for notification costs, data restoration, and legal expenses.


Who needs Telehealth Insurance?

Any health care professional providing virtual care through an online platform, such as Zoom, VSee, Skype, or Slack, should protect themselves with a Telehealth Insurance policy package. 

Some of our clients include:

  • Counselors
  • Therapists
  • Dietitians
  • Pharmacists
  • Personal Trainers

How much is Telehealth Insurance?

For an Errors and Omissions policy with a $1M limit, anticipate spending between $350 – $500 a year.

The cost of your Telehealth Insurance policy package is based on factors such as services offered and the number of employees.

We’ve partnered with over fifty insurance providers to offer you different options that suit your business needs at the best price.

All Telehealth Insurance policies provide worldwide coverage.

Getting insured is quick and easy!

If Telehealth Insurance is what you need, request a free quote now!

Common scenarios where Telehealth Insurance is useful

Telehealth Dietitian

Problem: A dietitian providing online consultations collects personal health information from clients in order to asses their dietary needs. A cybercriminal hacks into their computer system and steals personal information.

Outcome: Their Cybercrime Insurance policy covers the cost to notify clients and subsequent legal expenses.

Telehealth Pharmacist

Problem: A pharmacist conducting an online consultation with a patient accidentally provides the wrong instructions, causing the patient to suffer a reaction. 

Outcome: The patient successfully sues for negligence, and their Errors & Omissions Insurance covers the legal fees and medical expenses.

Telehealth Counsellor

Problem: A counselor providing counseling online is sued by a client who claims they failed to deliver an effective counseling session.

Outcome: The client successfully sues their counselor, whose Errors & Omissions Insurance covers the legal expenses.

Frequently Asked Questions about Telehealth Insurance

Which online platforms are covered by Telehealth Insurance?

Telehealth Insurance provides coverage for healthcare practitioners using any platform allowing for private online video, voice calls, or online chat, such as Skype, Zoom, Google Hangouts, VSee, etc.

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