Making a professional mistake can cost your clients money, time, or brand reputation. Errors & omissions (E&O), also called Professional liability insurance (PLI) or professional indemnity insurance (PII), is a form of liability insurance which helps protect professional advice/service-providing individuals and companies from bearing the full cost of defending against a negligence claim made by a client, and damages awarded in such a civil lawsuit.
The coverage focuses on alleged failure to perform on the part of, financial loss caused by, and error or omission in the service or product sold by the policyholder. These are causes for legal action that would not be covered by a more general liability insurance policy which addresses more direct forms of harm.
Errors & Omissions (E&O) Insurance may take on different forms and names depending on the profession, especially medical and legal, and is sometimes required under contract by other businesses that are the beneficiaries of the advice or service.
Because this insurance coverage is based on your specific line of work, the protection is different from one industry to the next. For example, a software company would want protection against the software crashing or a security breach, while an accountant would want protection against mistakes in a tax calculation.
